Blog

Notes on building with AI

Long-form writing on AI agents, evaluation, reliability and governance, plus the planning methods I use as a program manager. Posts are published on T4Tangerine.

8 min read

Claude Has an Incident on Half of All Days. Here’s How to Build for It

934 incidents on Claude’s status page show outages cluster, launches are bumpy and the biggest failures take everything down at once. Here’s how to build AI products that keep working.

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10 min read

Why AI Projects Stall in Europe: Lessons from Fines, Rulings and Regulator Decisions

What fines, court rulings and guidance under GDPR, the AI Act, DORA and the Digital Services Act show about getting AI into production in Europe, from our open compliance tracker, with a checklist for your next rollout.

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11 min read

Beyond Vibes: A Structured QA Framework for AI Chat Agent Optimisation

A five-stage methodology for evaluating AI agent responses using real customer queries, multi-dimensional scoring, batch consistency testing, and a feedback loop that improves both the agent and the questions people ask it.

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14 min read

Build AEO-Compatible Websites

How to structure your website so AI platforms can find, understand, and recommend your business. A practical guide to AI Engine Optimisation.

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12 min read

Marie Kondo Your Tech Stack

Your SaaS subscriptions are piling up. Here's how to audit, declutter, and consolidate your tools — without losing the ones that actually spark joy.

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8 min read

Goal Planning That Actually Works

A two-phase operational planning model for technology teams. How to separate strategic direction from execution planning — and why that separation is what makes it work.

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8 min read

SMART Goals & Team Tenets

How to write goals that drive behaviour and build team tenets that define your unique value proposition, eliminate distractions, and prevent duplication of effort.

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8 min read

The Alignment Chain: From Keyboard to P&L

How to trace every goal from the individual contributor all the way up to the company's quarterly financial metrics — and why vertical alignment is what makes planning effective.

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12 min read

Goal Decomposition, Resource Planning & AI Simulator

How to break high-level goals into executable sub-goals, map the headcount, skills, and cost needed for each, and trace everything back to the P&L. Includes an AI-powered goal simulator.

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15 min read

Goal Tracking, Review Cadences & the Program Manager's Dashboard

The operational rhythm that keeps goals alive: Weekly Flashes, MBRs, QBRs, path-to-green recovery, the TPM's role, and a fully interactive goal tracking dashboard.

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9 min read

Prioritise to Execute — RICE Framework

When everything feels urgent, use RICE (Reach, Impact, Confidence, Effort) to cut through the noise and focus on what actually moves the needle.

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